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Privacy Policy

We are Josh Pharmacy s.r.o., with registered office at Radlická 348/142, Radlice, 150 00 Prague 5, ID No.: 09499296, registered in the Commercial Register at the Municipal Court in Prague, file no.: C 337156, email: info@theruler.eu (hereinafter referred to as "Josh Pharmacy" or "we"). In this document, you will find comprehensive information about your rights. We have not appointed a data protection officer.

We recommend that you read this information carefully. We have done everything possible to make it as understandable as possible. If anything remains unclear, we are happy to explain any term or section to you.

Scope and responsibility for processing

In this document, you will find information about the processing of personal data carried out by Josh Pharmacy in the role of Controller, that is, as the entity that determines the purposes and means and decides on the processing of your personal data.

Personal data refers to information that can identify you as a person, such as name, address, phone number, email address, etc. Processing of personal data is necessary for providing our services.

When processing personal data, we follow the applicable legal regulations, especially Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter "GDPR") and Act No. 110/2019 Coll., on the processing of personal data, as amended.

Whose data we process Scope and responsibility for processing

At Josh Pharmacy, we process data of:

  • our customers and those interested in our services,

  • visitors to our website.

What rights do you have regarding your personal data?

With respect to your personal data that we process, you have the following rights that you can exercise against us:

  • to obtain confirmation of whether or not we are processing your personal data and to access your personal data that we process;

  • to correct or supplement your personal data if it is inaccurate or incomplete;

  • to erase or restrict the processing of your personal data if the conditions set by legal regulations are met;

  • to object to the processing of personal data concerning you;

  • to transfer your personal data to another controller;

  • to withdraw your consent to the processing of personal data, if you have given it to us;

  • to file a complaint with the Data Protection Office, as well as the right to effective judicial protection.

You can exercise your rights or any inquiries through a written submission delivered electronically to: office@joshfrana.cz

The supervisory authority is the Office for Personal Data Protection, with its registered office at Pplk. Sochora 27, 170 00 Prague 7, website: https://www.uoou.cz

How do we protect your personal data?

You can be absolutely sure that we handle your personal data with due care and in accordance with applicable legal regulations. We protect your personal data to the maximum extent possible, corresponding to the technical level of available means. Your data may be subject to automated processing as part of our services, but we do not perform any profiling.

1. Personal data of those interested in our services

If you express interest in our services, we need to know some of your personal data for mutual communication, which you fill in the contact form.

What personal data do we process?

  • first and last name;

  • email;

  • IP address;

  • information from mutual communication.

Why do we process the data and on what basis?

  • steps leading to the conclusion of a mutual contract;

  • legitimate interest that does not conflict with your rights to personal data protection (e.g., mutual communication, creating internal statistics and reports, protection and defense of our legally protected interests in case of possible claims for damages against our company, etc.);

  • consent to processing (e.g., for the purpose of using cookies other than technical ones).

How long will we process the data?

If you express interest in a consultation or other service, we keep your data for a maximum period of 1 year from the last active communication from you. If a mutual service agreement is not concluded by then, your personal data will be deleted. Personal data from a mutual service agreement is kept for the duration of the agreement and subsequently for up to 10 years for the purpose of protecting our legal interests.

Who can have access to the data?

  • external supplier of accounting and tax services,

  • Webnode AG, ID CH - 170.3.036.124-0, with registered office at Badenerstrasse 47, 8004 Zurich, Switzerland, contact email: podpora@webnode.cz,

  • Google Ireland Limited, (Registration number: 368047 / VAT: IE6388047V), Gordon House, Barrow Street, Dublin 4, Ireland

  • potentially other providers of processing software or services, which we do not currently use.

A complete current list of processors can be requested at info@theruler.eu.

2. Personal data of our customers

If you express interest in our products or services, we need to know certain personal data to conclude a mutual purchase agreement, without which it is not possible to conclude the agreement.

What personal data do we process?

  • first and last name;

  • residence/registered office;

  • ID No., VAT No. if you are concluding the agreement as a business entity;

  • phone;

  • email;

  • information about the type and quantity of ordered products and services.

Why do we process the data and on what basis?

  • legal obligation - e.g., accounting, tax processing, etc.;

  • fulfillment of the mutual purchase agreement;

  • legitimate interest that does not conflict with your rights to personal data protection (e.g., keeping records of contractual partners, sending news, creating internal statistics and reports, protection and defense of our legally protected interests in case of possible claims for damages against our company, etc.);

  • consent to processing (e.g., for the purpose of publishing references to our services, publishing data on websites in the section of cooperating specialists).

How long will we process the data?

If you conclude an agreement with us, we process your personal data to the minimum extent necessary for the fulfillment of the mutual agreement and compliance with our legal obligations (especially due to legal requirements for accounting and tax records) for the duration of the agreement and subsequently for up to 10 years. This period may exceptionally be longer based on our legitimate interest if it is necessary, for example, for handling insurance events or protecting our legal interests.

Who can have access to the data?

  • external supplier of accounting and tax services,

  • external shipping and logistics companies for the purpose of delivering ordered goods,

  • Webnode AG, ID CH - 170.3.036.124-0, with registered office at Badenerstrasse 47, 8004 Zurich, Switzerland, contact email: podpora@webnode.cz,

  • Google Ireland Limited, (Registration number: 368047 / VAT: IE6388047V), Gordon House, Barrow Street, Dublin 4, Ireland

  • potentially other providers of processing software or services in accordance with a mutual processing agreement.

A complete current list of processors can be requested at info@theruler.eu.

Who else do we provide your personal data to and why?

Your personal data may, in connection with ensuring contractual performance or fulfilling a legal obligation, be transferred to the necessary extent to third parties for processing, always only in such a way that complete protection of your personal data is maintained, as stated in this information statement. We may provide personal data to public administration bodies if requested to do so. A complete current list of recipients of your personal data can be requested at info@theruler.eu.

Sending commercial communications

We may send a newsletter or other commercial communications regarding our offered products or services to our contractual partners via email, or to their phone/via SMS message. You can unsubscribe from this communication at any time or directly refuse to receive it when concluding a mutual agreement.

3. Personal data of visitors to our website

What personal data do we process?

Your IP address is processed when visiting our website only for the purpose of processing anonymized traffic statistics. If you fill out and submit a contact or purchase form, this data is part of the user identification, is stored in the system with other user data, and follows the fate of the entire group of data entered in the form.

On our website, we also use technical or necessary cookies that are needed for the proper functionality of our website. We do not need your consent for their use, but the processing takes place based on our legitimate interest.

Additionally, these data may be accessible to:

  • Webnode AG, ID CH - 170.3.036.124-0, with registered office at Badenerstrasse 47, 8004 Zurich, Switzerland, contact email: podpora@webnode.cz;

  • potentially other providers of processing software, services, and applications, which we do not currently use.

A complete current list of processors can be requested at office@joshfrana.cz

We do not share your data with any other third parties.

4. Where can you learn more?

Please send your requests, questions, and opinions to email: info@theruler.eu, or to the postal address Josh Pharmacy s.r.o., with registered office at Radlická 348/142, Radlice, 150 00 Prague 5. We value your opinions, and submitted suggestions will be confidential.

Our representative will contact you without undue delay at the contact you provided with a proposed solution or appropriate explanation.